really, which person are you asking?
I really should stop saying roundup, but when your workplace and the guests are like a rodeo it only makes sense to use the word appropriately….
Tonight’s top stories…
-I came in for a service desk shift, surprisingly all was peaceful in the corner realm of my own hell. But really, I was not too worried about the opener who was more than ready to leave for the day.
-Emma had a concerning issue thinking that one of our coworker friends over in the cafe was two hours late, when really she’d misread the schedule grid. I was prepared anyways to do whatever….called said person and she was relieved that she wasn’t late, as was I.
-Guest comes up to me wanting to complain about the cart attendant for doing his job. The lady was a teacher or at least worked in the school corporation and she expressed the most angered look I have ever seen on an educator…and that’s coming from me. Luckily, gave her another name so the cart attendant wouldn’t get in trouble as she wrote a “suggestion card.”
-Managed to get everything ready for the weekend over at the desk, since I’m not sure where they would throw me this weekend.
-And last, but certainly not least… guest comes in to return something, insists it came from Target, even after examining the item, and showing her where it clearly was a Walmart item, she tried to make up an excuse for it….finally just told her to leave as I was wearing another person’s name tag…oops.
I was operator today and a lady called asking if we still had any iPad minis. I said “No ma’am we sold out on Sunday, and on Monday we got another shipment and sold out that day as well.” She then asked if any other stores had any. I asked electronics over walkie and they responded with a very obvious no. I told her “Electronics says no other stores have them. ” She started to get an attitude accusing me of not checking and demanded a manager. Is the LOD supposed to conjure up an iPad?
TBR: That’s the one thing about guests, they assume when it says, “available in stores,” they assume we’re supposed to always have them but that’s not always the case. If it’s a good sale, we run out of them quickly. That’s why I always suggest ordering them on the store’s website, sure you’d have to wait a few days to get them but in the end you’ll get an iPad. They just assume we’ll shit an iPad outta nowhere. Then there’s the In-Store Pickup where I’m supposed to keep tabs on which one goes to who…and that shit’s far more ridiculous.
Well first off, congratulations on your escape from Target…I truly hope the best of luck in your success to higher education!
As for the latter, yes Target’s values have changed drastically over the last few months…it really seems like that they don’t care about how they get REDcards, they want more like greedy corporate figures tend to be. I know when I started, I was only required to ask when the “prompt” showed up. Then as time passed, start asking every other regardless of the prompt, then asking EVERYONE, and finally ask them TWICE during a transaction. It’s pretty sad that the only reason they’re doing this is because they’re getting the benefits from OUR hard work. They get the bonuses, we get a damn soda if we’re lucky.
Dang….and by newer carts, you mean the ones that look like this right?
Hmmmm, looks like our Target’s getting the shitty end of the stick…I don’t think ours nor any of the ones in our area has them… now I feel like asking around.
Whoa, hold up….what is this I’m hearing about red cup holders, and more importantly why aren’t we all accessible to this convenience?
I would definitely suggest that to the ETL-GE about trying to start up some challenges to drive REDcards…if they turn you down, then it’s their bonuses they’re not gonna get. Usually if I get one, it’s just “Oh hey Spencer got a REDcard,” and they’ve been known for doing it right in front of the guests…which pretty much pisses them off and they complain about it.